Shipping & Delivery: The Journey of Your Radiance

At Ever P. Jewelry, we believe that the journey of your jewelry is as important as the piece itself. We are dedicated to ensuring that your chosen symbols of elegance and strength reach you in perfect condition. Below you will find the details of our shipping procedures, designed to keep you informed as you await your next radiant addition.

Order Processing Time

Every Ever P. piece undergoes a final quality check before it is prepared for its journey.

  • We process all orders within 1-3 business days.

  • Please note that our studio does not process or ship orders on weekends or public holidays.

  • During peak seasons or special collection launches, processing may take slightly longer—we appreciate your patience as we ensure every detail is perfect. If an unexpected delay occurs, we will notify you immediately via email.

Shipping Options, Costs & Estimated Delivery Times

Estimated delivery time does not include processing time. Please expect an additional 1–3 business days for order handling.

Note: Delivery times may be impacted by customs clearance, weather conditions, flight arrangements, or courier delays.

Shipping Regions & Rates

We proudly ship to independent women and jewelry lovers across the globe. All costs are listed in USD, with approximate local currency conversions provided for your convenience. Complimentary shipping is available once your order reaches the specified threshold.

North America

Country Method Shipping Cost Free Shipping Over (USD) Est. Delivery Local Currency
United States Express Shipping  $6.90 $99 4-9 business days USD
Canada Standard $6.90 $99 6-12 business days CAD $9 / Free over CAD $177
Mexico Standard $9.90 $138 8-12 business days MXN $174 / Free over MXN $2500


Europe

Country Method Shipping Cost Free Shipping Over (USD) Est. Delivery Local Currency
United Kingdom Standard $5.90

$128

 4-8 business days £4.45 / Free over £96
Germany Standard $6.90 $128 4-7 business days €6 / Free over €111
France Standard $6.90 $128 4-7 business days €6 / Free over €111 
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, etc Standard Varies Varies Shown at checkout
 Shown at checkout

 

Asia-Pacific

Country Method Shipping Cost Free Shipping Over (USD) Est. Delivery Local Currency
Japan Standard $11.90 $128 3-6 business days ¥1,900 / Free over ¥20,500
South Korea Standard $6.90 $58 8-15 business days ₩10,400 / Free over ₩87,000
South Korea Express $9.90 $78 3-6 business days ₩14,960 / Free over ₩117,000
Vietnam Standard $6.90 $58 8-15 business days ₫180,000 / Free over ₫1,500,000
Vietnam Express $9.90 $78 3-6 business days ₫260,000 / Free over ₫2,050,000
Australia Standard $7.90 $138 6-12 business days AUD $12 / Free over AUD $200
Thailand Standard $7.90 / 8-15 business days THB 280
Taiwan Standard $12.90 $98 8-15 business days NT$ 410 / Free over NT$ 3,100
Indonesia Standard $10.90 $98 8-15 business days IDR 175,000 / Free over IDR 1,660,000
Singapore, Brunei, Cambodia, Macau, Laos, etc. Standard Varies Varies Shown at checkout Shown at checkout

 

Other International

Country Method Shipping Cost Free Shipping Over (USD) Est. Delivery Local Currency
UAE, Argentina, Brazil, Chile, Colombia, etc. Standard Varies Varies Shown at checkout Shown at checkout


Shipment Confirmation & Tracking

The moment your Ever P. package departs our facility, you will receive a Shipment Confirmation Email containing your unique tracking number. This allows you to follow your jewelry’s journey from our studio to your doorstep. You will be able to view its real-time location and estimated arrival date. Should you encounter any difficulty in tracking your radiance, please reach out to our concierge team at info@everpjewelry.com.

Shipping Restrictions

To ensure the safe and secure delivery of our high-quality pieces, we do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or commercial address for delivery. We are currently unable to deliver to:

  • Alaska, Hawaii, Puerto Rico, American Samoa, U.S. Virgin Islands.

  • Armed Forces America/Europe/Pacific.

Customs, Duties, and Taxes

  • DDP (Delivery Duty Paid): For our clients in the United States, Canada, United Kingdom, Germany, France, Japan, and Australia, Ever P. covers all customs, duties, and taxes. The price at checkout is your final price.

  • DDU (Delivery Duty Unpaid): For all other destinations, your order may be subject to local customs duties or taxes. These charges are the responsibility of the recipient and are not included in your Ever P. purchase. We recommend contacting your local customs office for detailed information.

Countries Without Delivery Tracking Updates

Please be advised that the following destinations do not support real-time tracking updates once the package enters the country. We ask for your understanding when shipping to these regions:

Angola, Burkina Faso, Bahrain, Burundi, Brazil, Bahamas, Chile, Colombia, Costa Rica, Dominican Republic, Eritrea, Falkland Islands, Micronesia, Gabon, Greenland, Guinea‑Bissau, Kyrgyzstan, Kiribati, Comoros, Cayman Islands, North Macedonia, Mariana Islands, Montserrat, Namibia, Norfolk Island, Niue, Pakistan, Saint Pierre & Miquelon, Puerto Rico, Svalbard & Jan Mayen, San Marino, Senegal, Sao Tome & Principe, El Salvador, Turks & Caicos, Timor‑Leste (Dem. Rep.), Tuvalu, US Outlying Islands, Uzbekistan, Vatican, South Africa, Zimbabwe.

Please ensure you’re aware of this limitation when shipping to these countries.

Damaged Packages

If you receive a damaged item in your order, please contact our customer service team immediately at info@everpjewelry.com. Include your order number and photos of the damaged product so we can assist you promptly.

Lost or Stolen Packages

Your satisfaction is our priority.

  • Damaged Items: If your jewelry arrives damaged, please contact us at info@everpjewelry.com within 48 hours. Please include your order number and clear photos of the damage so we can provide a swift resolution.

  • Lost or Stolen: If tracking shows "Delivered" but you cannot locate your package, please check with neighbors or building management first. If it remains missing after 3 business days, contact us. While Ever P. cannot take responsibility for packages stolen after confirmed delivery, we will do our utmost to assist you in filing a claim with the carrier.

Canceling Orders

We strive to process orders quickly. You may cancel your order for a full refund anytime before it has been shipped. However, once your jewelry has been dispatched and is in transit, we are unable to cancel the order. Please refer to our Return Policy once the package arrives if you still wish to return it.